Introduction
We are committed to protecting your privacy as a user of our website. R.G.Prentice Ltd, trading as Prentice Carpets are registered under the Data Protection Act 1998.

This privacy statement applies to our website only www.prentice.co.uk - it does not cover any other website to which we may provide links to.

The privacy policy is to inform you of how we gather, define and use personal information collected by the web site such as your name, address, telephone number and email address.

All your personal information will be used in accordance with the Data Protection Act 1998. You are entitled to know the information that we collect and if you would like access to this please write to us using the details below

R.G.Prentice Ltd
4 Victoria Place, Brightlingsea, Colchester, Essex, CO7 0BX

We are the data controller of your information for the purpose of the Act.

Use of your personal data
All of the information that we collect from you is held securely on file, processed and stored as per the Data Protection Act 1998 and we ensure that proven security measures are used to protect your personal data.
We only transmit essential information needed for your order.
We use the information that we collect from you to provide our services. In addition to this we may use the information for the following purposes:
To provide information to you that has been requested relating to our products and services.
To provide information relating to other products and that may be of interest to you. Such additional information will only be provided where you have consented to receive this.
If you have previously purchased goods or services from us we may provide to you details of similar goods or services that you may be interested in.

Information we collect
In running and maintaining our website we may collect and process the following data about you. The information we may collect could include details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data. For example, when you register for information, or make a purchase, or contact us via the contact page.
Information provided to us when you communicate with us by any means.

Use of Cookies
Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website. We may gather information about your general internet use by using the cookie. Where used, cookies are downloaded to your computer and stored on the computer’s hard drive. This information will not identify you personally; it is statistical data and does not identify any personal data. You can decline any cookies if you wish to by adjusting the settings on your computer.
Any advertising feature on this website may also incorporate cookies, for which we have no control over. These cookies if you chose to allow would be downloaded once you click on the advertisements on our website. Please see our full Cookie Policy available on the website for further information

Storing your personal data
By submitting your personal data, you agree to transfer, storing and or processing. We will take all reasonable steps to make sure that your data is treated and stored securely and in agreement with this privacy policy. Sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send to us electronically, sending such information is entirely at your own risk.
Where we have given you a password or you have chosen one, to access certain areas of our site, you are responsible for keeping this password confidential.
We do not transfer data that we collect to outside the European Economic Area.

Disclosing your information
We may disclose your information to third parties in the following circumstances.

If we buy or sell any business or assets, in which case we may disclose your personal data to the buyer of seller in such business or assets. You have the right to request us not to send such information or pass information to third parties for such purposes by indicating before submitting your information being used in this way. Please contact us in writing or alternatively by contacting info@prenticecarpets.com

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in circumstances detailed below.

If we are under a duty to disclose or share your personal data to comply with any legal obligation or to enforce the terms of this agreement and other agreements we have with you or to protect our rights, property or safety or that of our clients or employees.

Third Party Links
You may find links to third party websites on our Website. Where there is a link it does not mean we endorse or approve that site’s policy towards visitor privacy. If you follow the link please note that their website will have its own Privacy Policy and will be subject to their terms and conditions for which we do not accept any responsibility for these sites. Please check the relevant privacy policies before you submit any personal data.

Marketing
We may contact you from time to time with special offers and promotions. In the event that you wish to opt out of receiving such information this can be done by providing the company with your instructions via telephone, email, or by letter to "Stop sending Marketing material" the company will remove your name from the list of recipients.

Your Rights to Access information under the Data Protection Act 1998
In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. There is no cost incurred by us in providing you with the information. If you wish to receive details that we hold about you please contact us using the details on our ‘Contact Us’ page.